FAQs

  • My order arrived damaged. Now what?
    • Please send an email to contact@vueltaalavida.co.uk including your full name, order number, and photographs of the shipment. 

 

  • Do you sell wholesale?
    • Yes! If you are interested in wholesale, please find more information here.

 

  • Who makes your products?
    • All of our products are hand made by the owner Mara COTTIN. 

 

    • Are your products vegan?
      • Yes! All of our products are 100% vegan and do not contain any animal products or by-products. 

     

    • Are your products edible?
      • No! Please do not eat anything in your order! 

     

    • You claim that your products are non-toxic. What toxins are we avoiding?
      • Typically, candles are created with petroleum by-products and harmful fragrances. These ingredients can create toxic fumes in your home containing carcinogenic molecules, parabens, mutagen, endocrine disrupting chemicals, phthalates, and more. Vuelta a la Vida’s products are FREE of all toxins listed above.

     

      • How do I care for my candle?
        • To make the most out of your Vuelta a la Vida candle, make sure to always trim the wick to ¼ inch before use! Always extinguish with a candle snuffer or by blowing out the flame and leaving the lid OFF until it cools.